Term & Conditions

Welcome to AfriVita! By using our services, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our website and services.

1. Introduction

AfriVita ("we," "us," "our") offers health and wellness products, including organic teas, superfood powders, herbal supplements, and healthy snacks, all of which are inspired by African botanicals and sustainable practices. These terms govern your use of AfriVita's website and all related services (the “Services”).

2. Eligibility

By using our Services, you confirm that you are at least 18 years old or that you have the legal capacity to enter into binding agreements. By accessing our Services, you agree to abide by all applicable laws and regulations.

3. Products and Services

We make every effort to accurately display our products, including descriptions, pricing, and availability. However, we do not guarantee that our website’s content is error-free or that our Services will always be uninterrupted or free of technical glitches.

Key Notes:

• All products are subject to availability.
• We reserve the right to modify or discontinue products without prior notice.

4. Pricing and Payments

All prices are listed in [Currency] and are subject to change. Payment can be made via credit card, PayPal, or other methods specified at checkout. You agree to pay all fees and taxes associated with your purchase.

5. Shipping and Delivery

Shipping times may vary depending on your location. AfriVita is not responsible for delays caused by external factors, including customs or delivery services. Please review our Shipping Policy for more details.

6. Returns and Refunds

We offer a 30-day return policy for most products. To initiate a return, the item must be unused and in its original packaging. Certain products, such as consumables, are not eligible for return once opened. Please see our Refund Policy for further details.

7. User Responsibilities

As a user of our website:

• You agree not to engage in any activity that interferes with the proper operation of our Services, including introducing viruses or harmful content.
• You will not misuse our intellectual property or any proprietary content available through the Services.
• You will provide accurate and complete information when registering or making purchases.

8. Intellectual Property

All content provided by AfriVita, including but not limited to logos, text, graphics, and product descriptions, is owned by us and protected under intellectual property laws. You may not use, reproduce, or distribute any of our content without our express written permission.

9. Limitation of Liability

AfriVita is not liable for any indirect, incidental, or consequential damages arising out of the use of our products or Services. Our total liability is limited to the amount paid by you for the product or service in question.

10. Warranties

We provide our Services "as is" and make no express warranties or guarantees about their reliability, accuracy, or suitability for any particular purpose.

11. Privacy and Data Protection (GDPR Compliance)

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This section explains how we collect, process, and store your personal data when using our Services.

What Data We Collect:

• Personal information such as name, address, email, and payment details.
• Technical data such as IP address, browser type, and usage patterns on our website.

Purpose of Data Collection:

• To fulfill your orders and provide customer service.
• To improve our website, products, and services based on user behavior and preferences.

User Rights under GDPR:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request corrections to inaccurate or incomplete data.
• Right to Erasure: You can ask us to delete your data, except where it is necessary for legal or transactional purposes.
• Right to Restrict Processing: You can limit how we process your data under certain circumstances.
• Right to Data Portability: You can request your personal data in a machine-readable format.
• Right to Object: You may object to certain types of data processing, such as direct marketing.

Data Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers (such as payment processors or shipping partners) who assist us in operating our Services.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences via your browser settings. Please refer to our Privacy Policy for detailed information on cookies.

12. Dispute Resolution

If a dispute arises, you agree to resolve it informally by contacting our customer service. If the issue cannot be resolved, it may be submitted to binding arbitration under [Jurisdiction] laws.

13. Termination

We reserve the right to terminate or suspend your account or access to our Services at any time for violation of these Terms, without notice.

14. Amendments to the Terms

We may update these Terms from time to time. When changes are made, we will post the updated terms on our website with a “Last Updated” date. Your continued use of the Services constitutes acceptance of any revised terms.

15. Contact Information

For any queries related to these Terms or your data, please contact us at:

AfriVita
Email: hello@afrivita.com
Address: 42 Plumstead High Street, London, SE18 1SL